Palma Mallorca
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Palma de Mallorca Airport

INFORMATION - CONTACT - TECHNICAL INFORMATION

Palma de Mallorca airport air traffic control towerPalma de Mallorca International Airport, also called Palma airport, is the third largest airport in Spain in terms of passenger volume. It is located on the island of Mallorca, an island belonging to the Balearic archipelago in the Mediterranean Sea.
The airport is located in the south of the island and is 8 kilometers from the city of Palma, capital of the island of Mallorca and also of the Autonomous Community. Mallorca is part of the Autonomous Community of the Balearic Islands. Palma de Mallorca airport (code is PMI) and is also known as Son Sant Joan Airport.

Airport information

Name: Palma de Mallorca Airport
Address: Son Sant Joan - 07611 Palma (Islas Baleares).
Phone numbers: (+34) 91 321 10 00
Email: pmi.informacion@aena.es

Public entities

Aena, S.A. is a Spanish public company that manages 46 airports and 2 heliports in Spain; the airport in the capital of Spain is one of them. Originally known as Aena Aeropuertos S.A, it adopted by law the name of Aena SME, S.A following the provisions of Royal Decree Law 8 of 4 July 2014.
ENAIRE is the air navigation manager in Spain. Part of the former Aena Aeropuertos S.A., ENAIRE now executes exclusively responsibilities related to airport and air navigation activities, in addition to performing the national and international operational coordination of the Spanish air traffic control network.

To contact with Aena S.M.E., S.A write to:

Dirección de Operaciones, Seguridad y Servicios
División Servicios Aeroportuarios
C/ Peonías, 12
28042 Madrid

Contact for people with hearing and/or speech impairment:
Aena has an information and customer service line for passengers with hearing and/or speech impairment. This services allows users with these impairments to contact the Information and Customer Service Line from their computer, tablet or smartphone, and access the chat via the following link; without the need for other people to act as their intermediaries. The service is available from 07.00 am to 12.00 am, 365 days a year.
Persons with impaired hearing .

Other contacts

School cultural visits to the airport

Airport facilities could be visited free for schools and guided by a monitor. Please contact to:

External relations office :
(+34) 971 789 085.
E-mail: pmi.visitasguiadasaeropuerto@aena.es

Employment

Information on available jobs: Portal de empleo de AENA

Complaints and claims: For clarifications, suggestions and complaints regarding airport facilities and services (cleaning, air conditioning, information service, assistance service for people with reduced mobility, security services, etc.) you can access Aena's telematic services portal.

If you wish to make a complaint about a restaurant service (cafeterias, restaurants, etc.), bear in mind that they have their own Official Book of Catering, in which you can make your complaint, complaint or suggestion in the same place as the events.

LOST PROPERTY OFFICES

Lost objects in the airport facilities can be claimed (free service) at:
Passenger terminal, level 0, Arrivals hall.
Monday to Friday, 9h to 17h. Rest of days and holidays until 13h.
(+34) 971 789 456
pmiobjhallados@aena.es
Fill the lost property claim form .

Lost objects in the aircraft

Lost in the aircraft facilities objects need be claimed at the airline, or their handling company. Handling companies are located at passenger terminal level 0, baggage claim hall, except Jet2, which is located in the same passenger terminal but on the level 2, Departures hall.

  • Acciona: (+34) 971 787 933. Ground floor, baggage claim hall.
  • Air Europa: (+34) 911 360 190, fax (+34) 915 143 647. Ground floor, baggage claim hall.
  • Easy Jet: (+34) 902 599 900, airport telephone (+34) 971 787 541. Ground floor, baggage claim hall.
  • Groundforce: (+34) 902 190 271. Ground floor, baggage claim hall.
  • Iberia: (+34) 971 789 979 / (+34) 971 789 972, 901 111 342. Ground floor, baggage claim hall.
  • Jet2: (+34) 971 787 714. Second floor, check-in area.
  • Norwegian Air: (+34) 971 787 541, email:pmi.dylf@menziesaviation.com. Ground floor, baggage claim hall.
  • Ryanair: (+34) 971 789 014. Ground floor, baggage claim hall.
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Mallorca island and the tourism

Due to its mild climate and its famous transparent waters, the island of Mallorca is considered an area of great tourist interest and its visitors are mostly international. Palma de Mallorca surpassed 29 million passengers per year in 2018; this places it in the category of airports between 25-40 million passengers. Of the total number of visitors, international traffic exceeded 21 million.

In general terms, the international airports that flowed the most to Mallorca in 2018 were Germany (Dusseldorf, Hamburg, Frankfurt and Cologne), followed by Spain and the United Kingdom. The domestic market comes mainly from airports such as Barcelona-El Prat airport, Adolfo Suarez Madrid-Barajas airport, Ibiza, Valencia, Menorca, Seville, Alicante-Elche and Málaga Costa del Sol, and this domestic traffic generates more than 7 million a year.

Palma de Mallorca airport managed more than 220 thousand flights and its passenger traffic increased by 5.5% compared to 2018, although its freight traffic decreased by 1.7% in 2018, slightly exceeding 10 million tonnes.

Airport infrastructure

The airport in Palma de Mallorca has two parallel runways that can be used simultaneously, and consists of a passenger terminal that connects with four boarding modules. It also has three cargo terminals and a General Aviation terminal for companies and passengers on private flights, as well as aerotaxis.

The airport shares its runways with the Son San Juan Air Base, located parallel to the airport and operated by the 49th Air Force of Spain.

Technical Information

The coordinates of the airport premises are as follows: 39° 33 ′ 06 ″ N, 2° 44′ 20″ E.
Decimal coordinates39.547653°, 2.730388°

The ICAO/OACI code is LEPA, and the IATA code is PMI.

Palma Mallorca airport satelit view
Click to enlarge

Runways

Palma de Mallorca airport is located 8 meters above sea level (27 feet) and has two paralel runways:

  • Runway 06L/24R: with algnment 059º/239º, length of  3270x45 meters  (10728x148 feet).
  • Runway 06R/24L: with algnment 059º/239º, length of  3000x45 meters  (9842x148 feet).

Terminals

Palma Majorca airport dispose the followings terminals:

  • A passenger terminal building consisting in five modules: a three-storey main module called the Passenger Terminal, connecting with four boarding Modules (A, B, C, D) and their relevant services. Module A, Module B and Module C having two levels each one, and Module C with only one level.
  • Three separate charging terminals: EAT charging terminal, Acciona and Ibertrans charging terminal, and Aena charging terminal.
  • A General Aviation Terminal for companies, passengers of private flights and aerotaxis.

Who we are

Aeropuerto-palmademallorca.com offers information to the visitors, related to the Palma de Mallorca airport, but has no direct or indirect relationship with AENA and is not the airport official website.

If you wish to contact Aeropuerto-palmademallorca.com, please send your message to web@aeropuerto-palmademallorca.com.

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