Palma de Mallorca Airport
Contact and general information
Palma de Mallorca Airport is the third busiest airport in Spain by passenger traffic. Commonly referred to as Mallorca Airport or Son Sant Joan Airport, it is located on the island of Mallorca, part of Spain’s Balearic archipelago in the Mediterranean Sea and one of the islands that make up the Balearic Islands autonomous community. The airport is situated in the south of the island, around 8 kilometres from the city of Palma, the capital of both Mallorca and the Balearic Islands.
Tourism on the island of Mallorca
Thanks to its mild climate and famous crystal-clear waters, Mallorca is one of the Mediterranean’s leading tourist destinations, with the vast majority of visitors arriving from international markets. Palma de Mallorca Airport falls within the category of major European airports handling between 25 and 40 million passengers per year.
In 2025, Palma de Mallorca Airport handled a total of 24,802,227 international passengers, compared to 8,990,044 domestic passengers. International traffic accounted for approximately 73.4% of all travellers using the airport.
Overall, the largest volume of international passenger traffic to Mallorca comes from Germany, particularly from airports such as Düsseldorf, Hamburg, Frankfurt and Cologne, followed by the United Kingdom and Switzerland. Domestic traffic is also significant, with most Spanish passengers arriving from Barcelona-El Prat Airport, Adolfo Suárez Madrid-Barajas Airport, Ibiza, Valencia, Menorca, Seville, Alicante-Elche and Málaga Costa del Sol airports. Domestic traffic alone accounted for nearly 9 million passengers during 2025.
Palma de Mallorca Airport is already operating with the new European EES (Entry/Exit System), which replaces manual passport stamping with biometric border controls for non-EU travellers. The airport has introduced new registration kiosks and dedicated lanes for British passengers in an effort to reduce waiting times, although some delays at passport control have been reported during the first months of implementation, particularly during the peak summer season.
Airport infrastructure
The airport in Palma de Mallorca operates two parallel runways that allow simultaneous flight operations and features a single passenger terminal connected to four boarding modules. It also includes three cargo terminals and a dedicated General Aviation terminal serving private flights, business aviation companies and air taxi services.
The airport shares its runway infrastructure with the nearby Son Sant Joan Air Base, which runs parallel to the civilian airport and is operated by the Spanish Air and Space Force’s 49th Wing (Ala 49).
Technical Information
The airport is located at the following coordinates: 39° 33′ 06″ N, 2° 44′ 20″ E.
Decimal coordinates: 39.547653°, 2.730388°.
The airport's ICAO code is LEPA, while its IATA code is PMI.
Runways
Palma de Mallorca airport is located 8 meters above sea level (27 feet) and has two paralel runways:
- Runway 06L/24R: aligned 059°/239°, measuring 3,270 x 45 metres (10,728 x 148 feet).
- Runway 06R/24L: aligned 059°/239°, measuring 3,000 x 45 metres (9,842 x 148 feet).
Terminals
Palma Mallorca airport has the followings terminals facilities:
- A passenger terminal building made up of five main sections: a three-storey central terminal building connected to four boarding modules (A, B, C and D), along with their associated services. Modules A, B and C have two levels each, while Module D operates on a single level.
- Three separate cargo terminals: the EAT cargo terminal, the Acciona and Ibertrans cargo terminal, and the Aena cargo terminal.
- A General Aviation Terminal serving private flights, business aviation operators and air taxi services.
Airport information
Name: Palma de Mallorca Airport
Address: Son Sant Joan - 07611 Palma (Islas Baleares).
Phone number: (+34) 91 321 10 00
Email: [email protected]
Public entities
Aena, S.A. is a Spanish public company that manages 46 airports and 2 heliports in Spain; the airport in the capital of Spain is one of them. Originally known as Aena Aeropuertos S.A, it adopted by law the name of Aena SME, S.A following the provisions of Royal Decree Law 8 of 4 July 2014.
ENAIRE is the air navigation manager in Spain. Part of the former Aena Aeropuertos S.A., ENAIRE now executes exclusively responsibilities related to airport and air navigation activities, in addition to performing the national and international operational coordination of the Spanish air traffic control network.
Dirección de Operaciones, Seguridad y Servicios
División Servicios Aeroportuarios
C/ Peonías, 12
28042 Madrid
Contact for people with hearing and/or speech impairment: Aena has an information and customer service line for passengers with hearing and/or speech impairment. This services allows users with these impairments to contact the Information and Customer Service Line from their computer, tablet or smartphone without the need for other people to act as their intermediaries. The service is available from 07:00 to 24:00.
Other contacts
School cultural visits to the airport
Airport facilities could be visited free for schools and guided by a monitor. Please contact to:
External relations office :
(+34) 971 789 085.
E-mail: [email protected]
Employment
Information on available jobs: Portal de empleo de AENA
Complaints and claims: For clarifications, suggestions and complaints regarding airport facilities and services (cleaning, air conditioning, information service, security services, etc.) you can access Aena's telematic services portal.
If you wish to make a complaint about a restaurant service (cafeterias, restaurants, etc.), bear in mind that they have their own Official Book of Catering, in which you can make your complaint, complaint or suggestion in the same place as the events.
If you wish to make a complaint about a restaurant service (cafeterias, restaurants, etc.), bear in mind that they have their own Official Book of Catering, in which you can make your complaint, complaint or suggestion in the same place as the events.
LOST PROPERTY OFFICES
Lost objects in the airport facilities can be claimed (free service) at:
Passenger terminal, level 0, Arrivals hall.
Monday to Friday, 9h to 17h. Rest of days and holidays until 13h.
(+34) 971 789 456
[email protected]
Lost objects in the aircraft
Lost items found onboard an aircraft must be claimed directly from the airline or its handling agent. At Palma de Mallorca Airport, handling services are provided by several ground handling companies responsible for passenger services, baggage handling and aircraft assistance.
These companies are distributed mainly within the passenger terminal:
- Level 0 (baggage reclaim hall): main offices for lost property and baggage-related issues
- Departures areas: airline-specific check-in and assistance desks, depending on the carrier.
The main handling agents operating at the airport include:
- Easy Jet (Menzies Aviation): (+34) 902 599 900 || (+34) 971 787 541. Ground floor, baggage claim hall.
- Eurowings: (+34) 900 649 635. Ground floor, baggage claim hall.
- Groundforce: (+34) 902 190 271. Ground floor, baggage claim hall.
- Jet2: (+34) 971 787 714. Ground floor, baggage claim hall.
- Ryanair: (+34) 971 789 014. Ground floor, baggage claim hall.
- South Europe Ground Services: Ground floor, baggage claim hall.
Aer Lingus: (+34) 918 36 22 65.
British Airways: (+34) 900 03 10 73 / (+34) 910 507 549.
Iberia / Air Nostrum: (+34) 913 336 702 / (+34) 900 111 342.
Vueling: (+34) 900 64 50 00 / (+34) 933 787 878.
- Swissport: (+34) 971 787 933 || (+34) 971 787 409. Ground floor, baggage claim hall.
Who we are
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